top of page

I can't tell you how appalled I was at the attitude of the service people

I bought a 2021 Keystone Kodiak from Camping World McGeorge RV in Ashland, Virginia in November of 2020. A month later I pulled the trailer to California and spent two months on the west coast. This was the perfect shakedown cruise and revealed some manufacturing issues with the trailer. The RV went into maintenance in March and wasn't ready for 5 weeks.

On the first outing we discovered that 50% of the issues were not properly fixed. We were charged $140.00 for warranty. On November 19th I checked my trailer into maintenance for the final warranty service. It's still at McGeorge RV with no maintenance complete. I had reservations at a campground in Florida and had to cancel them. Paid a visit to the dealer yesterday and spent an hour trying to teach them what real customer service is.

I can't tell you how appalled I was at the attitude of the service people. They went out of their convince me they were not culpable for the service delays, poor workmanship, and erroneous charges for warranty service. NEVER, EVER TRUST CAMPING WORLD OR THE PRODUCTS THEY SELL. They will not stand behind them!

Name: David Lance

Recent Posts

See All

Our experience at Camping World in Benson North Carolina was far less than a pleasure. We were told story after story, and unfortunately fell victim to poor management. We went to Camping World in Ben

This is part of a email sent to Camping World Good Day, I would like to give a firsthand review of the purchase and service / warranty for the camping world RV store in Marion IL. About a year ago my

bottom of page