Our RV is paid in full and nothing works in the RV

They have had our RV since June 2020. We went to pick it up today and it was still not ready. Our RV is paid in full and nothing works in the RV. Mechanically it should be working and it is not. And what is worse, we did not even call them for anything mechanical it was all cosmetic. We are older, disabled and black. This is horrible.

Name: Robyn

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