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I have contacted an attorney and they will not be getting away with this!

I purchased a 2022 cottage by cedar creek from Camping world and spent almost $100,000.00. When we went to pick up our trailer 6 months ago during the walk through we noticed several things.


The main thing was that there were 4 small dings in the refrigerator that were not there when we purchased it ( I had taken pictures before we left the lot that day) Several things that were supposed to have been taken care of during the two weeks in between when we purchased the trailer and when we picked it up were not completed. We had also paid extra to have the trailer sprayed to protect it from weathering.


That day I questioned whether it was done or not and they assured me it had been done. Fast forward to today and it's fading already! They asked me to sign a paper stating that they owed me nothing and I refused because of the issues at hand. The general manager Phil (VACAVILLE CA LOCATION) told me that he wasn't going to fix the refrigerator because he didn't make enough money on the deal so therefore, he wasn't going to put any money into it.


I contacted corporate with my issues, and they told me everything would be taken care of. 6 months later I am still waiting. I had been dealing with the Vacaville location directly and things were slowly getting done yet more and more issues were happening. My DIL was breastfeeding my 4-week-old grandson on the sofa bed, (first time using it) and it collapsed causing she and the baby to fall into the top part of the couch.


When Camping world came out to fix it they put a big gouge in my floor as well as knocked my kitchen faucet. The workers didn't bother to say anything so the next time I went to use my trailer water was leaking and I couldn't use my sink.


A month after picking the trailer up we had rain. I entered my trailer and there was water everywhere. The slide outs were leaking. I called camping world and again they sent someone out. This time I had my cameras installed. Their workers banged their ladder against my trailer, forcefully tried to open my bedroom door and broke the key off in it and took apart my sliding door stairs when there was no reason to even do so. They had moved my personal belongings out from under my trailer and failed to put them back.


For 6 months now I have been trying to get all of my issues taken care of including a heater vent that doesn't work! Oh, and BTW still waiting for the keys to my sliding door!! About a month ago I went to use the trailer and it had a bad smell, I thought maybe it was shoes or something but couldn't pinpoint it. The next trip same thing. I had someone else in the trailer and they said it was mold. I had Serve pro come out and sure enough the meter read 56.8. Anything above 21 is bad.


I again reached out to CW and they said they couldn't do anything, so I went to corporate. They refuse to fix the mold problem and gave me two options. First option was they give me 6,000 as a "goodwill gesture" since the coating I paid for didn't work and also to partially compensate for our xmas vacation with the grandkids we had to cancel because they didn't fix the couch in time as promised and we cut ties with them and get our issues fixed elsewhere OR we take 2,000.00 and they fix only a couple of things and not the mold! Not even all of the things that they caused damage to!!


There are other things as well, but you get the gist of it! I have contacted an attorney and they will not be getting away with this! We are discussing whether we can get enough people for a class action lawsuit!


I tweeted Marcus Lemonis and he blocked me, so I opened up a new account. I have been tweeting this webpage every chance I get and hope that you will help share it on all Social Media platforms until he decides to do what is right!


We work hard for our money...this is not okay! I have been in contact with a few others and am organizing a rally near one of his locations. I will NOT be taken advantage of by this man who hides behind a facade!


Name: Anonymous

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So unfair!!!!

My wife and I purchased a brand new 2023 Georgetown M5 from Camping World in Uxbridge Ma March of 24. The purchase experience was great up until we signed. There were several items needing to be fixed

3 Comments


kaylactroutman
Jun 01, 2023

I would like to join your lawsuit as we are currently dealing with an absolute NIGHTMARE situation with our purchase from Camping World - VACAVILLE, and have began the process of filing a civil lawsuit. Is there a way for me to contact you? Thanks!

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wendy traylor
wendy traylor
May 23, 2023

I worked for Camping World for ten years. Your story is all too familiar. They will say the coach was purchased AS IS and had you sign paperwork stating it. This is there way of getting out of fixing anything! Marcus does not care about customers or employees. All he cares about is money. Five years ago, he offered employees stock options, but you have to be five years invested to receive them. Five years is almost over, and he has fired over 50 GM's and many more great employees that have worked for him for years, so he does not have to pay out their stock options. He is the worse person I know and if you get …

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ct33tno
May 21, 2023

Your story is very familiar. I have been through the ringer with mold in my life and was hit with it again when I purchased my Forest River 5th wheel.

camping world destroyed my rv in every way possible and three years went by. Mind you, I travel and live in mine. After 3 years Forest River finally agreed to pick it up. Take it to Indiana and repair it there at their facility Where it is now. I would try that route but know it will take some pushing. Also make a complaint with the BBB to start.

also, the mole issue. I don’t know where 21 came from but that is wrong. Anything above 50% for 24 hours…


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